Shipping Policy

At DashX, we are committed to delivering your order quickly, safely, and at no extra cost to you.

Order Processing & Shipping Information

  • Order Processing Time: All orders are processed daily at 2:00 PM (GMT).

  • Handling Time: 1–3 business days.

  • Shipping Time: 5–7 business days after handling.

  • Estimated Delivery Time: Approximately 6–10 business days from the date of purchase.

Please note: Delivery times may vary slightly during peak seasons or due to factors beyond our control (such as courier delays).

Shipping Costs

  • Standard Shipping: Free on all orders

We believe in transparent pricing. There are no hidden fees — the price you see at checkout is the final price.

Shipping Partner

All orders are shipped via our trusted partner Royal Mail. You will receive a confirmation email once your order has been dispatched.

Tracking Your Order

Once your package is shipped, we will send you a shipping confirmation email that includes tracking details so you can monitor your order in real time.

Shipping Restrictions

  • We currently ship to addresses within the United Kingdom.
  • At this time, we do not ship to P.O. Boxes, military bases (APO/FPO/DPO), or international destinations.

Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery time, please contact us at support@dashx.store or via our Contact Form.
If a package is lost in transit, we will work with Royal Mail to resolve the issue promptly.

Questions?

If you have any shipping-related questions, feel free to reach out:

  • Business name: DashX
  • Address: 15 Amber Way, Burbage, Hinckley LE10 2LN, UK
  • Phone: ‪+44 735-298-2607
  • Email: support@dashx.store
  • Contact Form
  • Business hours (GMT+1)
    • Monday – Saturday: 9:00 AM – 6:00 PM
    • Sunday: Closed
  • Response time
    • We aim to respond to all inquiries within 24 hours on business days.